Telecommunications Costs Reduced for UK Retail Companies
The advent of wide area network technology in the form of DSL has made a significant impact on both telecommunication costs and opportunities for UK retailers over the past 5 years.
Vodat International identified the potential in 2002 and set about developing solutions around DSL and the retail sector from the start.
In the early days many of our clients such as Jaeger, T J Hughes, Instore, Specialty Retail Group and Faith Shoes reduced their telecom costs by replacing redundant PSTN and ISDN lines with DSL and used our VoIP telephony to lower costs on internal phone call charges.
Typical payback on the capital investment was between 12 and 15 months with large year on year savings on their telecommunication costs. Add to that the advantages of processing their own EFT authorisations in under 2 seconds with in some cases an associated reduction in bank charges made their WAN investment a very wise choice.
But this was just the start, having made the investment and paid for it, these Vodat clients and others since such a Fat Face, Beaverbrook, Celebrations, Edinburgh Woolen Mill, Wine Cellar and Motorworld are beginning to sweat more value from the network with solutions that enable them to reduce their communication costs even further (SIP Trunking, Managed IP Telephony, Mobile Manager).
In addition these solutions combined with Vodat International's security measures and collaboration tools will enable them to work more productively as an enterprise and make improvements to their customer service whether it's in store or online.
T J Hughes has been using Vodat's Store Communicator solution as a distribution tool to improve their control of pricing promotions and general store task management. Now Beaverbrooks are setting the pace with their full adoption of IP telephony and in store wireless upgrade to provide superior customer service.
To find out how your retail company can reduce costs on telecommunications, please call Vodat International today on 0161 406 1820 or contact us by e-mail.
Added: 14/07/2009 12:22:08
