Dune Selects Vodat International

Vodat implementing new network to help improve communications.

Dune has selected Vodat International to implement a new network across its estate to help improve communication between stores and head office.

The retailer of affordable luxury footwear and accessories is installing the Multi Protocol Label Switching (MPLS) network across its new concessions within Debenhams department stores and it will be rolled out to its remaining stores and concessions as part of phase two.

Venn Luscombe-Mahoney, head of IT at Dune, says: "When I joined as head of IT for The Dune Group, it was clear we needed to bring our communications into the 21st century. Processes were slow and we needed to drive down the cost of our entire store communications dramatically. All our tills were individually connected to an ISDN line which was proving not only an expensive way to run the business, but also extremely slow. All chip and PIN pads at the PoS were set up on an individual dial up so each store had between seven to nine lines and our communications bills were sky high."

The new network gives the retailer the opportunity to realise a ‘real-time' overview of stock held at all stores. Luscombe-Mahoney comments: "In the past, if we didn't stock an item in a certain size, we weren't able to advise the customer of when that item was due in or whether another store stocked the item. Now we will be able to do so which will result in providing better service to our customers and will improve the overall shopping experience." 

"Having previous experience of working with Vodat and the option to add EFT, VoIP, IPT and other retail specific applications to the ‘out of a box' PCI DSS network further down the line, made them the obvious choice for us. The company has proven quality of service and knowledge, and are specialists within the retail environment."

For more information please call Vodat International on 0161 406 1820 or contact us by e-mail