11/03/2011Beaverbrook's is passionate about customer service and by selecting Vodat for IP telephony, it is able to offer its customers a higher level of service. When customers are calling in they are directed to the right place and calls are managed more efficiently.
"Whilst it is early days, with this system only just having been rolled out, the new system is already enabling our Area, Display, and Training managers to get better access to our Head Office systems when in store. They can now easily connect to our wireless network giving them full and quick access to all our systems. Our Auditing team and store teams are also benefiting as they can now utilise the wireless network to carry out store stock takes more efficiently by utilizing wireless stocktaking guns."
Patrick Walker, Head of MIS for Beaverbrooks