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IP Telephony Solutions for UK and EU Retailers from Vodat International

Vodat’s retail management software makes your entire retail enterprise a unified call centre, our IP telephony system integrates with CRM packages to manage cross channel sales more effectively.

Faith chose Vodat because of their technical knowledge

"We chose to use Vodat because they have all the technical knowledge we require and are a suitable size - making them a good fit with Faith's business."

Security

VIP-CCTV

Traditionally CCTV Systems have been the preserve of the security department, with the primary focus being:

  • Prevention of loss
  • Reduced insurance policies
  • Safety of staff in store
  • A deterrent to reduce the risk of internal losses.

Camera systems were traditionally hard-installed, with cameras feeding back to local recording systems backed off to local storage and even cassette tapes. The cost of such an in-store installation, hardware and the overhead of maintaining the storage has been high and prohibitive.

Low cost WAN DSL networks have become a basic requirement for most systems in the retail arena. POS and Back Office systems rely on central databases and these, now very stable, WAN networks, have allowed such infrastructure designs to flourish. CCTV has also developed along these lines and locally/centrally recorded IP-based solutions are now widely available.

Comprehensive CCTV solutions

Vodat have been working closely with a number of customers to implement IP CCTV to leverage value out of their existing network infrastructure. From this birds-eye view and from the requirements of our own customers, we have been able to identify a number of uses that will help directly in supporting a business case for an IP CCTV install across the retail base.

These include:

  • In-store camera systems - loss, control, security and deterrent
  • Footfall counting - record movements in and out of the store
  • POS integration - record and watch transactions
  • Merchandising - ensure marketing template and design is being followed
  • Faulty returns - provide an instant decision
  • Training - specific and focussed on individual processes
  • PCI compliance systems & building security - record and document access and movements

Our CCTV solutions will help you identify benefits and deliver a rapid return on your investment.

To find out more about our IP based CCTV systems for retail stores, footfall counting, POS integration and our PCI DSS compliance services for UK retail, please contact Vodat International by e-mail or call us today on 0161 406 1820.

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