VIP-Knowledge
The business benefits of having well trained retail staff are compelling, good customer service and less administration mistakes being amongst the most obvious. But the costs of carrying out frequent and high-quality training at all your retail locations can be high, with travelling expenses and the need to take front-line staff off the shop floor during busy times is a major problem.
But with an always-on Vodat broadband communication infrastructure, it is possible to provide training at all your retail stores more easily and less expensively.
Benefits
By using your broadband network to deliver e-learning courses to retail sites across the organisation you will be able to:
- Reduce the overall cost of training by eliminating items such as: instructor's salaries and travel expenses, meeting room rentals and employee travel expenses
- Increase learning retention and application to the job (averages an increase of 25% over traditional methods, according to independent studies)
- Provide consistent delivery of content with asynchronous, self-paced materials
- Automate proof of completion and certification
- Organise training at times that have minimum impact on the business
- Train and re-train more staff at different levels
VIP-Knowledge can be carried out through regional managers or from head office using an online visual talk through. Alternatively, you can stream video to your retail stores for specific off-line training sessions. This can be expanded into one-to-one video conferencing between your retail stores and head office.
For complete details about our e-learning tools and broadband solutions for retailers, please call Vodat International today on 0161 406 1820 or contact us by e-mail.
